Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our services, including:

1.1 Personal Information

Personal information identifies or can be used to identify an individual. The personal information we may collect includes:

• Contact information (name, email address, phone number, postal address)
• Demographic information (age, gender)
• Health information relevant to your safe participation in Tai Chi practice
• Payment information
• Emergency contact information
• Photographs or videos (with your consent)

1.2 Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

• IP address and device information
• Browser type and operating system
• Pages you view on our website
• Time and date of your visits
• Class attendance and booking history

2. How We Collect Information

We collect information in the following ways:

2.1 Direct Collection

We collect information directly from you when you:

• Register for classes or create an account
• Fill out forms on our website
• Participate in surveys or promotions
• Contact us via email, phone, or other communication channels
• Subscribe to our newsletter
• Make payments for our services

2.2 Automated Collection

When you visit our website, we may use cookies, web beacons, and other automated technologies to collect information about your equipment, browsing actions, and patterns. These technologies help us improve our services and your experience.

The information we collect automatically may include:

• Usage details
• Device information
• Location information

3. How We Use Your Information

We use the information we collect for various purposes, including:

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

5.1 Access and Update

You can review and update your personal information by logging into your account or by contacting us directly.

5.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out of marketing communications, we may still send you service-related communications.

5.3 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our website.

5.4 Data Subject Rights

Depending on your location, you may have additional rights regarding your personal information, such as:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to request deletion of your information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Harmony Flow Tai Chi Center
307 Richmond Rd
Ottawa, ON K1Z 6X3
Phone: +1 613-722-8787
Email: [email protected]